Customer support
Orders placed Tuesday through Friday before 2pm EST of in stock items will ship same day.
Generally you pick the shipping method at checkout. In cases when we enter your order manually we will ship based on the shipping rates and times available to us, keeping in mind the absolute best quality and service to you.
In 'My Account' go to 'Account Information' and under 'Confirm Password' click on 'Change password' and you can reset your password. Or fill out our Contact Form and we can manually send you a link to reset you password.
In ‘My Account‘ scroll down to 'Recent orders'.
In ‘My Account‘ click on 'My orders' and click 'View' on an order, scroll down and click 'Return Item(s)' and follow the prompts. We will reach out within 24 hours regarding your request. Refer to 'Shipping & Returns' for more detailed information.
Go to ‘My Account‘ then 'My Tickets' fill out the Subject and Message box then click 'Send'. You will receive an email once the request is received and be issued any refund if applicable.
Please fill out our Contact Form on this page and we will respond as quickly as possible. If you prefer you can email us or call between the hours of 10am and 5pm Monday through Friday.
It is the fastest way to get the items you want, second only to coming into one of our locations. You can also get items we don't ship like Clean Eatz Meals and Frozen Items.