• Lorem ipsum
FAQ
Got Questions? We got Answers
When will my order ship?

Orders placed Monday through Friday before 2pm EST of in stock items will ship same day.

How will my order ship?

Generally you pick the shipping method at checkout. In cases when we enter your order manually we will ship based on the shipping rates and times available to us, keeping in mind the absolute best quality and service to you.

How do I change my shipping and/or billing address?

Click on ‘My Account‘ and you can edit your shipping and billing information from your Dashboard.

 

 

I lost my account password, how do I retrieve it?

In 'My Account' go to 'Account Information' and under 'Confirm Password' click on 'Change password' and you can reset your password. Or fill out our Contact Form and we can manually send you a link to reset you password.

How do I view previous orders?

In ‘My Account‘ scroll down to 'Recent orders'.

How do I return an item?

In ‘My Account‘ click on 'My orders' and click 'View' on an order, scroll down and click 'Return Item(s)' and follow the prompts. We will reach out within 24 hours regarding your request. Refer to 'Shipping & Returns' for more detailed information.

How do I cancel an order I just placed?

Go to ‘My Account‘ then 'My Tickets' fill out the Subject and Message box then click 'Send'. You will receive an email once the request is received and be issued any refund if applicable.

How do I contact you?

Please fill out our Contact Form on this page and we will respond as quickly as possible. If you prefer you can email us or call between the hours of 10am and 5pm Monday through Friday.

Contact information
Contact us
Send
*Required fields